gaijin support ticket

All rights reserved. You can still relive the action. Contacting Zendesk Customer Support - Zendesk help Earlier i bought some golden eagles just to bust my way through the battle pass but I didnt realise that the prise went up as you bought the tiers. Gaijin Entertainment | Contacts The customer support portal is the only way to get in touch with our support team. Cookie Notice Average Gaijin support ticket time? : r/Warthunder - Reddit 2023 Gaijin Network Ltd. All trademarks, logos and brand names are the property of their respective owners. Apparently I have to find way to revoke that ban and contact someone else that can help me. I made a request about me not getting a lot of research points in the past days. 1. Espaol - Latinoamrica (Spanish - Latin America). - " Do you have purchase history? Step 1: Create a Support Ticket Form in WordPress Step 2: Customize Your Support Ticket Form Step 3: Configure Your Support Ticket Form Settings Step 4: Configure Your Support Ticket Form's Notifications Step 5: Configure Your Support Ticket Form's Confirmations Step 6: Add Your Support Ticket Form to Your Website The Gaijin Support is not Responding at all - Steam Community Powered by Invision Community, Gaijin.net Store, Gaijin Market, Gaijin Merch Shop, Main Website, Forum, Live Problems & Advice. There are several ways to create support tickets. anyway i have written a gaijin support ticket to which they responded in about 5 hours from posting, that day we exchanged about 5 or so messages about different security questions proving the account is mine indeed. YOUTUBE 970,000+ in the community Note: This is ONLY to be used to report spam, advertising, and problematic (harassment, fighting, or rude) posts. Hylian_Knights. Note: This is ONLY to be used to report spam, advertising, and problematic (harassment, fighting, or rude) posts. Customer Support If you have any technical problems or account issues regarding War Thunder, please, contact our Customer Support team: support.gaijin.net Join us More than 50,000,000 gamers New Community More than 100,000 followers FACEBOOK More than 640,000 members INSTAGRAM Join the community! What's Gaijin's support email? Please be aware that "bumping" ticket (so adding more answers before support answer you) will only slower the response time due to kicking your ticket to the end of the line. No matter how much you spam them now about the same thing, they'll obviously ignore that. How to Open a Ticket on Gaijin - YouTube All rights reserved. Archived post. She could easily help me get back my account a week ago at least but no! There pretty forgiving about that, save the virtual receipt and they should refund them. thank you so i going to tell my friend to wait. They are busy at this time with the sale etc. In the event that access to Authentication codes is lost, access to the linked account can only be restored by opening a ticket with Gaijin Support. should i tell my friend to send new ticket? All services for Gaijin Entertainment operate on a single account - you do not need to create a separate account for the other services which are offered. Originally posted by magazine2: Originally posted by Ko6aka_B_6oTuHKa: are they on holiday or . You should be patient though, and not make any follow up tickets asking them to hurry up. Do they take longer now, or should I resubmit my ticket? Scan this QR code to download the app now. #3 Showing 1 - 3 of 3 comments Per page: 15 30 50 They've really gone down hill lately. Frankly, I think they took a page from World of Tanks playbook: Fired everybody and just said, "Screw it. So, I can't get any mail from them nor any special offers. Reddit, Inc. 2023. Gaijin Pass - War Thunder Well it has been three days : (. With Gaijin Pass connected, you need . 3 times I've sent in tickets they been really good, responding in under 12 hours each time, probably just lucky, I would expect a day to at the very most a week. How long does gaijin support usually take? : r/Warthunder - Reddit If you missed it, no worries. Cheers and sorry for waiting! Unlinking PSN-bound account - Page 32 - War Thunder How to set up the Two-Step Authorization (Google Authenticator). https://wiki.warthunder.com/index.php?title=Two-step_authorization&oldid=29743, In the event that access to Authentication codes is lost, access to the linked account can only be restored by opening a ticket with. Reddit, Inc. 2023. If you do not have a Gaijin account, or you lost access to it 3. What is the average wait for a gaijin support ticket? Click "Login". I'm about to email gaijin support and see if they can help me remove the 2 step verification process from my account login. I keep getting sent to the Gaijin FAQ support page and it doesn't have the problem I need help with. If you haven't received a response within a reasonable time frame (at least a week), try an alternate method of contact. If you are already an owner of a Gaijin account and you have an access to it, then you have to log in on the Customer Support page using the 'Si Ive never seen that message before are you trying to connect using the standalone or the steam client? i submitted said screen shots to them 36 hours ago..do i have to wait another 36 hours ? You can use this method for account issues, payment issues, missing weapons or cosmetic items. Id rather not say how many but I was a lot of money imo for a f2p game, they havent responded 3.5 days later and I have sent follow up replies asking for a response and with further clarification, any ideas as to why I may be being ignored? And most importantly, don't be a jerk. How to Write an Effective Support Ticket - Concensus Technologies Funny. Archived post. Customer Support - War Thunder Xbox account email linking - Gaijin Support Valve Corporation. Rudest, most unfriendly people I've ever dealt with in my life. Normally taking several weeks to several months. : r/Warthunder rextoooo What's Gaijin's support email? 1:05 You'll be greeted by Z Bot, a chatbot that can answer many of your questions about Zendesk instantly. Anyone submit a support ticket recently? - Gaijin.net Store, Gaijin Gaijin Pass is an additional layer of security for your Gaijin account and an effective news aggregator for all Gaijin projects in one app. The Gaijin Support is not Responding at all. I know it's probably a little backed up because of Christmas but, that is the same reason I want to get playing as the packs were a gift. If you already have a Gaijin account, and you have access to it 2. All rights reserved. Support offered me to make a new PC account so that they can put Enlisted on that new account. Thanks! Hello, I submitted a ticket more than 36 hours ago now, and I was just wondering how long it often takes Gaijin to get back. If you are playing mobile games For more information on the Google Authenticator service, refer to Google's official documentation. Wish I'd never heard of google authenticator now. All rights reserved. This is a subreddit for War Thunder, a cross platform vehicular combat MMO developed by Gaijin Entertainment for Microsoft Windows, macOS, Linux, PlayStation 4, PlayStation 5, Xbox One and Xbox Series X|S. Do they take longer now, or should I resubmit my ticket? All trademarks are property of their respective owners in the US and other countries. New comments cannot be posted and votes cannot be cast. It is sufficient to create a single game account in War Thunder and login using that. It saves our engineers a lot of time going back and forth trying to get information from you. So Ive have a problem with my purchase of golden eagles not going through. If they don't like it they can quit playing." Reddit, Inc. 2023. The game is based around combined arms battles on air, land, and sea with vehicles from the Great War to today. How to submit a support request There are several ways to submit a request to the support team: 1. 145054261 March 27, 2023, 4:00am #4. So I purchased three of the starter packs on steam linked to my account and none of the vehicles or the golden eagles showed up. Contacts For Legal inquiries, please contact legal@gaijin.net. I really want to be able to use the golden eagles that come with the packs before the sale ends. Please, log in there and press "submit a request" button at the top of the page. Terms and Conditions; Terms of Service I submitted a ticket more than 36 hours ago now, and I was just wondering how long it often takes Gaijin to get back. Humble Bundle Key Redemption Redeeming Your Game Keys Follow E3 2017 Digital Ticket - Crossout: Thug Starter Pack instructions Note: Codes will expire on December 31st, 2017. The time will just depend on the issue that you are having.Gaijin Home Page:https://gaijin.net/enGaijin Support Page:https://support.gaijin.net/hc/en-us/requests/new?locked=1\u0026ticket_form_id=165609 1 for the game you are playing, and 1 for Gaijin.net. Gaijin support - Gaijin.net Store, Gaijin Market, Gaijin Merch Shop I just want to know that what to do ? i got banned for moaning about bombers, everyhting else is fine. Cant login to Crossout with Gaijin account they do not work weekends) i could not find working hours anywhere. You will have to create 2 accounts. The ticket has been in for 3days now, any help is greatly appreciated! Ive entered my correct email and password, doesnt say wrong email or password, then says would you like to link this account to steam? so i clicked yes, then it says an error occurred and to contact support. sometimes it takes them a while to get to your messages, Sounds like a weekend thing too. The Gaijin Support is not Responding at all, I made a request about me not getting a lot of research points in the past days. Gaijin Support? :: War Thunder - Steam Community 1 for the game you are playing, and 1 for Gaijin.net. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Archived post. Note: this should be any valid email address you have access to. All trademarks, logos and brand names are the property of their respective owners. then they asked me about the 2fa phone number that was binded to the account by the people that took over it. For more information, please see our Gaijin Costumer Support Sucks well, let me explain, i send a ticket to gaijin support 7 HOURS AGO and still no answer, well, does anybody have the same problem as me? Reddit and its partners use cookies and similar technologies to provide you with a better experience. 20112023 Gaijin Games Kft. is there still have support team reading ticket? Posted March 7, 2015 Hello, does anyone know if Support (the place you submit tickets to) works weekends? Or, you can post on the official forums. New comments cannot be posted and votes cannot be cast. In this video I will show you how to submit a ticket through Gaijin. How to submit a support request - Gaijin Support The first level of security of your Gaijin account is your login and password. All rights reserved. Gaijin Entertainment. Click Login. Usually Customer supports don't work friday afternoon-sunday, so probably just didn't get to it quick enough before friday. I said please and offered money and they wouldn't change my email account when my ISP changed. Screaming here does nothing. War Thunder. - I won't post e-mail chain because it has many private informations etc. Here are some helpful tips to follow when writing a support ticket: Do not panic. So I then purchased a few eagles to get me out of the negative zone but it still says I'm in the negative and must contact support. This will allow access the following services: How to set up the Two-Step Authorization (Google Authenticator). i submitted a ticket, to which they asked for screen shots. Reddit, Inc. 2023. Espaol - Latinoamrica (Spanish - Latin America). Gaijin Support Gaijin support response time? : r/Warthunder - Reddit Scan this QR code to download the app now. I am also having the same issue. thanks. still didn't get any answer. #1 Agni May 13 @ 11:07am Hellooooooooooo #2 KnightoftheAbyss May 13 @ 4:37pm Via the ticket you have written. i spend 10.99 and i havent it yet. I sent a ticket about recovering a deleted account and I am unsure if it's just Gaijin being its usual self or some sort of problem but it's been 3 days since the . Archived post. E3 2017 Digital Ticket - Crossout: Thug Starter Pack instructions Hey everybody, this is my first time I've ever posted a support ticket to Gaijin in the 7 years i've played the game. Report post Is it possible to get refund? - Gaijin.net Store, Gaijin Market, Gaijin Any advice? account i can only acces thru steam & gaijin support reply time All trademarks, logos and brand names are the property of their respective owners. What the hell is wrong with Gaijin Support? This page was last edited on 15 August 2019, at 11:21. To redeem your Crossout Thug Starter Pack please visit the Gaijin.net Store and register or log into an existing account. They simply said, and I quote: Tough luck. During weekends support got very limited activity. Once you. Note: This is ONLY to be used to report spam, advertising, and problematic (harassment, fighting, or rude) posts. 4. How to set up the Two-Step Authorization (Google Authenticator). Ever. During weekends support got very limited activity. Gaijin Costumer Support Sucks :: War Thunder General Discussions Usual time Gaijin responds to tickets submitted? - War Thunder The game is based around combined arms battles on air, land, and sea with vehicles from the Great War to today. Gaijin Entertainment - Gaijin Entertainment is there still have support team reading ticket? - Gaijin.net Store Please be patience, support read all tickets and answer them one by one. Contact - Gaijin Entertainment Gaijin is an independent European video game developer and publisher established in 2002. mate its gaijin. Zendesk Relate, our global customer experience event, showed us the future of intelligent CX. Rules for submitting a request to technical support. All rights reserved. 20112023 Gaijin Games Kft. You can use that ". All trademarks are property of their respective owners in the US and other countries. New comments cannot be posted and votes cannot be cast. For best results, ask Z Bot a question or describe your issue in a complete sentence. thank you that is what I have heard just getting nervous my xp bonuses expire soon. I created a ticket 11 days ago about my hacked account and I contacted support so they can help me get it back, but one gaijin support member answered named "Alina" Is she the only one person that can answer tickets? Gaijin support By Silentsfool, March 29 in Gaijin.net Store, Gaijin Market, Gaijin Merch Shop, Main Website, Forum, Live Problems & Advice Share Followers 1 Silentsfool Member 0 5 posts Gender: Male Location: South Africa 7623 BattleGround Falcons =BGFs= Report post Posted March 29 How to Create a Support Ticket Form (Template + Best Practices) All trademarks, logos and brand names are the property of their respective owners. YO___LO___HI, May 30 in Gaijin.net Store, Gaijin Market, Gaijin Merch Shop, Main Website, Forum, Live Problems & Advice. Gaijin support response time? (i.e. Please read through this troubleshooting article if this applies to you. Valve Corporation. How long does gaijin support usually take? Please be aware that "bumping" ticket (so adding more answers before support answer you) will only slower the response time due to kicking your ticket to the end of the line. So now i want my PSN account to be unlinked so Gaijin can transfer my Enlisted game to PC version again. This is a subreddit for War Thunder, a cross platform vehicular combat MMO developed by Gaijin Entertainment for Microsoft Windows, macOS, Linux, PlayStation 4, PlayStation 5, Xbox One and Xbox Series X|S. I was just coming on the subreddit to ask how long the average ticket response time is? By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I uploaded a lot of screenshots, server replay links and other proof and the only answer that came after that was 2 days later: (btw this is not quoted, I just summed the 2 lines up) "It's your problem ,sry. one of my friends send ticket about account it 3 days now. What the hell is wrong with Gaijin Support? : r/Warthunder - Reddit If you have technical or billing problems with any of our games, please contact customer support and our team will gladly help you. New comments cannot be posted and votes cannot be cast. They really and honestly DO NOT care AT ALL. RunThermal . ~ Yes, I do - Everything is on my email, I sent everything needed to this support staff but apparently she knows better. Please be patience, support read all tickets and answer them one by one. You are already in contact (from what you indicate) with Support. Please be patient. I created a ticket 11 days ago about my hacked account and I contacted support so they can help me get it back, but one gaijin support member answered named "Alina" Is she the only one person that can answer tickets? ", Support has always been helpful for me, can you define the issue you're having here? 144719936 March 28, 2023, 8:30am #5. Once you have created both accounts please follow my instructions. By VillainInGlassz, June 15, 2020 in Gaijin.net Store, Gaijin Market, Gaijin Merch Shop, Main Website, Forum, Live Problems & Advice Share Followers 0 VillainInGlassz Member 0 3 posts 6837 Loli Protection Squad =OPPAI= Report post Posted June 15, 2020 (edited) PROBLEM SOLVED! How to submit a support request. For any other inquires, use the form below: Contact form Question Topic Contact name : Company or Media Name : Job Title : E-mail: Message : Captcha : All fields are required. like Gaijin it doesn't send anything to my phone, I had to install on pc (Chrome extension) which doesn't work. Support will be able to help you if you show them proof of a purchase. standard reply usually and no help at all message a game master like blutkind if you want an answer hes a dude. Will they Answer me anyday?, thanks, probably not ! But i have a good progressed War Thunder PSN account that i only use on the PC. They respond fairly quickly, atleast in a day or two. Zendesk: Customer Service Software & Sales CRM | Best in 2023 During our successful history, we have already developed more than 30 games for different platforms: PC, Nintendo Switch, PlayStation 4, PlayStation 5, PlayStation 3, Xbox 360, Xbox Series X|S, Mac OS, Linux, iOS and Android. In order to link accounts, run the game through Steam and enter the username and password for your Gaijin account in the window on the left side of the screen. I uploaded a lot of screenshots, server replay links and other proof and the only answer that came after that was 2 days later: (btw this is not quoted, I just summed the 2 lines up) "It's your problem ,sry . Anyone submit a support ticket recently? [Dreamcast gamer] War Thunder : Gaijin Support Did the charge go through yet? They judged your case and denied your claims. You did not get scammed. Privacy Policy. RunThermal 2 yr. ago. Gaijin support still not responding :: War Thunder General Discussions #3. This thread is archived Looks at calander, notices it's Xmas season which might mean reduced hours or staff. Powered by Discourse, best viewed with JavaScript enabled, Cant login to Crossout with Gaijin account. Each time I have contacted the support I got a response in less than 24hrs. The author of this thread has indicated that this post answers the original topic. Espaol - Latinoamrica (Spanish - Latin America). Edit2: Today 29-11-2022 Alina closed my ticket and told me that my hacked account has been blocked permamently because: "I broke ToS number 3.6. about selling account and etc" Which I didn't, why the hell would I want to sell my 6 year old account with many expensive things on it?! She can't read my messages and I can't even talk to this person normally. or just waiting because i think all of them very busy about the game that got review bomb? They don't give a if you have trouble (thought you would know that by now). Launch War Thunder on your Xbox; Once in the hangar, click on your nickname in the top left to open the profile screen; In your profile, click the "E-mail bind" button which is positioned in the bottom left; Enter your email address in the window that opens. Support working hours - General Discussion - War Thunder Will they Answer me anyday?, thanks < 1 2 3 > Showing 1 - 15 of 32 comments Ohjay Dec 20, 2015 @ 11:06am
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