The EEOC was created by Title VII of the Civil Rights Act of 1964 and active in the public enforcement of antidiscrimination laws. Many people define a job in various ways. From simple essay plans, through to full dissertations, you can guarantee we have a service perfectly matched to your needs. The lesson? Respect in my eyes is like a math equation loyalty plus duty equals respect. You should have a good knowledge of the profile you have applied for. Copyright 2003 - 2023 - UKEssays is a trading name of Business Bliss Consultants FZE, a company registered in United Arab Emirates. Asking how theyre doing (and meaning it) and what theyre challenged by right now can show them that you care. They should be thoroughly educated with regards to the customers value to the organization, the marketing strategies and the customers needs. This structure is arranged in a way to get the best work as efficiently as possible. Recognition is about giving positive feedback based on results or performance. Importance Employee Retention - 850 Words | Cram We're here to answer any questions you have about our services. Benefits help employees pay for healthcare, save for retirement and take time off work when needed. Although its difficult in the corporate world to find employee satisfaction that is meaningful and lasting, as management, its your job to see to it your employees feel appreciated, which in turn will result in better teamwork, better attitudes and an eagerness to contribute. Why Valued Employees Mean Valued Patients No, its a management discipline that should garner significant ROI.. The marketing mix elements must provide an offering that holds value for customers and substantially differentiates the offering from competitors. Whenever I received complaints, the problem is that the subordinates usually deny or come up with some explanations making it difficult to discuss it in a genuine manner. Recognize & Reward Employees . Its in our nature, but in order to obtain respect, first of all one has to respect oneself. One is an industrial setting and the other a non-profit organization. . The article provides new roles for employees and new management responses based on the inclusion of the 5th P and customer orientation; however it might be difficult for marketers to convince other managers to implement these strategies unless there is high level commitment from the top. Question 2. The point isn't their accomplishments. This distinction matters because recognition and appreciation are given for different reasons. Sometimes even if we reprimand them for their mistakes it creates a very tense environment in the hospital and it also affects the quality of work. Many young employees have underdeveloped soft skills because of new advancements in technology. Theyre also motivating and exciting everyone wants their good work to be applauded. Although there is a general attitude in the workplace and the organisation, a number of facets or dimensions influence an employee including working conditions, supervision, the nature of work, co-workers, pay and benefits and other factors. For example, a Lieutenant may reward a CO with written documentation stating what he or she did to receive such recognition. Through the years I have learned that in order to learn anything you must have respect for others. Once an employer has identified motivating factors they are able to analyze a variety of motivational theories to design and implement a program that will motivate employees to go above and beyond what is expected of them. Modifiers should be effective communicators, and frequent communication training should be carried out. Modifiers have high customer contact but no involvement in the marketing mix and include receptionists, credit and billing departments. However, recently the concept of relationship marketing has been pushed forward as a replacement for the marketing mix (Gronroos, 1994). The article, "Workplace benefits are strategic in small business" states that a recent study performed by MetLife's annual Employee Benefits Trends study shows more than half (55%) of smaller employers, those with fewer than 500 employees say benefits play a very important role in employee retention. It is the wrong approach to try and feel better by putting others down. INTRODUCTION Employees are one of the most important parts of an organisation. Motivation is derived from an internal force that provides an individual the opportunity to achieve their needs or goals. The inclusion of people-power was first discussed by the author in previous articles with regards to field sales in B2B marketing (Judd, 1986) and with regards to non-profit organizations (Judd, 2001). In my experience, ignoring or discounting the importance of employee motivation often leads to disengagement. The appropriate use of HRM practices strongly influence the standard of employer and the degree of employee commitment (Purcell, 2003). The focus of this essay is mainly to elaborate on the reasons for which internal people (managers and employees) are important in making an organization successful in its business. respect is gained in conducting ones self in a way that others can stand, Being respectful Showing respect to someone means you act in a way that shows you care about their feelings and well-being. The Importance Of Work Experience In Glassdoors Employee Appreciation Survey, 53% of people said feeling more appreciation from their boss would help them stay longer at their company even though 68% said their boss already shows them enough appreciation. 1062 Words 4 Pages Open Document Essay Sample Check Writing Quality Show More Employee Relations Understanding organization dynamics is essential for leadership at all levels. The author touches on general marketing concepts covered by great authors such as Kotler and Levitt and builds upon them with relation to the human resources of an organization. Your employees may begin wondering if. But what is a good job? One of the best things you can do for the people you work with is also one of the simplest: Put down your phone, turn away from your computer, and genuinely listen to them. Methods such as written, audio and visual materials should be used to present the customer, the marketing strategy and their contribution to satisfying the customer. What I mean by this is that, sometimes people must gain the respect of others. Work that is done to earn a living is simply called a job. Check in. What is the importance of employee recognition? . Let your employees know on a frequent basis that they are welcome any time to come to you for feedback and sincere communication, and you will reap the benefits of a motivated workforce. Although many authors promote human resources as an integral part of marketing, they often take different approaches. When staff have opportunity and power, they are motivated, feel more in control, have increased wellbeing and have greater job satisfaction (Schwinger ET AL., 2010). Contentment and satisfaction of employees is extremely important as jobs are becoming more specified, selecting and training another set of workers is a long, expensive process. Some of the expenses related to the replacement of an employee include the publication of a notice for replacement, the decline in productivity that occurs when an experienced employee leaves and declining productivity that occurs while the new employee is trained. Its up to you to inject some passion and help them to see how valuable they are to the organization. The proposal of 7 Ps by Rafiq and Ahmed (1995) in a generic marketing mix also proposes the inclusion of participants in the mix. It can be expensive because time has to be spent interviewing and then training new employees. Job gives you a feeling of personality. This can help motivate all the workers in the business to strive for success. And all of us benefit from understanding this distinction in business (and in life). Second, one has to show respect to others in order to gain respect from them. It also gives the employee a chance to feedback to the manager any concerns or issues they may have about the way they are being managed. Importance of employee motivation - 1884 Words | Case Study Example Appreciation, on the other hand, is about acknowledging a persons inherent value. But the element of employees being the basis of all services and marketing is common among the articles although the approach is different. Giving employees more authority will only lead them to yearn for more success and opportunity of advancement. According to Naff et al., "Development is a broader term that includes training; structured on-the-job learning experiences such as coaching, mentoring, or rotational assignments; job shadowing programs; and education" (2014, p. 270). Doing what you love can make you contribute to society in a better way and also take your company to new heights. Values in the company is a set of guiding principles, which can help employees to understand the workplace area and make clear vision about the company's purposes. Although the paper cites many relevant respected sources it does not provide concrete support for the authors stance. Free resources to assist you with your university studies! How can I demonstrate Im contemporary? For leaders who want their teams to thrive and organizations that want to create cultures of engagement, loyalty, and high performance, its important to understand the distinction. . Employees with high levels of power are included in lines of information, support, resources and opportunities to learn and grow (Schwinger ET AL., 2010). Why Are Employee Benefits Important? Types and Advantages It helps you master new abilities while working, youll unavoidably get new abilities and develop personally. In his paper, Marketing Redefined; Gronroos (1990) covers the limitations of the marketing mix and its ignorance of customer relations. Answer: A job is important to earn a living and to fulfill the needs of the family. All work is written to order. If you dont, youre going to find yourself constantly trying to fill the same positions over and over as unmotivated people get discouraged and quit. Doing this proactively not because someone did something great or because you want something from them is an incredibly powerful gift. From a scholarly point of view, the article builds on attempts to include people power by authors such as Parkinson (1988), Gross et al. My advice is: If you dont know, just ask. In order to improve employee morale and satisfaction, Mukamel, D. B., Spector, W. D., Limcangco, R., Wang, Y., Feng, Z., & Mor, V. (2009). He also emphasizes the importance of employees views to be aligned with customer views just as Judd focuses on the employees being customer oriented even if not in contact with the customer. Firstly employees should be treated as customers and thus the second step involves marketing techniques to be used to move the employees to a more customer oriented approach. ( Wikipedia). The HR management must make sure that bosses and managers with workers under their supervision feel appreciated and heard. According to OBrien-Pallas et al. Isolateds are not involved in either of the two areas and examples include Human resources, accounts payable and personnel department. Making sure my voice is heard but I still hear the voices of others. Marketing persuades the customer that value is to be found in a specific organizations product or service thus an organization has two main marketing objectives which are to satisfy customers and to provide customers with a differentiated product that holds value for them. Work lacking rational direction or purpose often causes indifference and detachment from employee's work. According to Wickhams writing, gossip is an essential part of socializing in humans. Human resources have gained importance and their value and input has been recognized in the academic world as well as in firms. (1993), Rafiq and Ahmed (2000) and Judd himself in 1987 and 2001. How important are the employees to the organization? If you focus solely on praising positive outcomes, on recognition, you miss out on lots of opportunities to connect with and support your team members to appreciate them. Why Employees Need Both Recognition and Appreciation Employee engagement is significant for managers to promote and cultivate given that disengagement is often a main problem of employee's lack of commitment and motivation (May et. This article however, takes a different approach by dividing employees into categories based on the level of involvement in the marketing mix and customer contact as mentioned previously.